Privacy Policy

Privacy Policy

 

Last Updated: [Date, e.g., October 9, 2025]

This Privacy Policy describes how [Your Store Name, e.g., Hydro Pets Store] ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from [Your Website Link, e.g., www.hydropetsstore.com] (the "Site").

 

1. Collection of Personal Information

 

We collect Personal Information about you from a variety of sources, including information provided directly by you, information collected automatically through our website, and information collected from third-party sources.

 

A. Information You Provide Directly

 

When you use our services, we collect information you provide to us, which may include:

  • Order Information: Your name, billing address, shipping address, email address, payment information (processed securely by our payment processor, Shopify), and phone number.

  • Customer Support Information: Information you include in communications when contacting us for support.

  • Account Information: Your name, email, and password if you choose to create an account.

 

B. Information Collected Automatically

 

When you access our Site, we automatically collect certain information about your device and your interaction with the Site ("Usage Data"). This is primarily done using Cookies (small data files stored on your device) and other tracking technologies.

  • Device Information: Web browser version, IP address, time zone, and cookies installed on your device.

  • Usage Information: Pages or products you view, search terms, and how you interact with the Site.

 

C. Information from Third Parties

 

We may receive information about you from third parties, including partners like Shopify, payment processors, shipping carriers, and advertising partners.

 

2. Use of Personal Information

 

We use your Personal Information to provide our services, fulfill contracts, and operate our business, specifically to:

  • Process Orders and Payments: To fulfill your order for the Hydro Pets 2-in-1 Bottle and manage shipping.

  • Provide Customer Support: To communicate with you regarding your orders, returns, and product inquiries.

  • Marketing and Advertising: To send you promotional communications (if you subscribe) and to personalize our advertisements for you.

  • Security and Fraud Prevention: To screen for potential fraud or illegal activity.

  • Site Improvement: To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

 

3. Sharing of Personal Information

 

We share your Personal Information with third parties to help us run our business and fulfill the purposes described above.

  • Service Providers: We share information with service providers who perform services on our behalf, such as Shopify (our e-commerce platform), payment processors, and shipping companies (e.g., FedEx, USPS).

  • Marketing Partners: We may share information with advertising and social media platforms (e.g., Google, Facebook) to help us market our products.

  • Legal Compliance: We may disclose Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Your Rights and Choices

 

Depending on where you live, you may have specific rights regarding your Personal Information.

 

A. Marketing Communications

 

You can opt-out of receiving future promotional emails from us by clicking the "unsubscribe" link at the bottom of any marketing email you receive.

 

B. Access, Correction, and Deletion

 

You may have the right to access the Personal Information we hold about you, to correct it, or to request its deletion. Please contact us using the information below to submit a request.

 

5. Cookies

 

We use Cookies to power the Site and our Services. For more detailed information about the cookies we use and how to manage your preferences, please refer to your browser’s "Help" or "Settings" section.

 

6. Children's Privacy

 

Our Site and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date.

 

8. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

[support@yourstorename.com]